About Us
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About Us
We are a trusted name in local plumbing and septic solutions. Our mission is simple: provide dependable, high-quality service with a smile. Whether you’re a homeowner, property manager, or business owner, we are your partners in maintaining clean, efficient water systems.
- Locally owned & operated
- 24/7 emergency availability
- Free estimates & consultations
- High customer satisfaction rate
- Free estimates & consultations
- Environmentally friendly practices
Our Story
Founded by industry veterans with a passion for customer care, Ultimate started with one truck and a vision. Today, we’ve grown into a team of certified professionals serving the community with pride and dedication.
Our Values
- Honesty & Integrity: We believe in fair pricing and honest service.
- Customer First: Your satisfaction is our priority.
- Excellence in Every Job: We never cut corners.
Our Team
Mike Thompson
Lead Technician
With 15+ years of experience, Mike is known for expert repairs and treating every home like his own.
Jessica Lane
Customer Service Manager
Jessica ensures smooth scheduling and friendly service from your first call to the final follow-up.
Eric Castillo
Septic Systems Specialist
Eric designs and installs systems that meet local codes and deliver long-term reliability.
Jon Morgan
Operations Coordinator
Tina keeps everything running behind the scenes with precision, care, and great attention to detail.
FAQ
Frequently Asked Questions
How often should I pump my septic tank?
Most homes should pump their septic tanks every 3–5 years, depending on household size and water usage. Regular maintenance helps prevent costly issues.
Do you provide emergency services?
Yes, we offer 24/7 emergency plumbing and septic services for urgent issues like backups, overflows, or pipe damage.
What areas do you serve?
We proudly serve residential and commercial clients throughout Alabama. Contact us to confirm coverage.
How can I prevent septic system failure?
Regular pumping, avoiding harsh chemicals, reducing water waste, and routine inspections can help extend your system’s lifespan.
Are your services guaranteed?
Absolutely. We stand behind our work with satisfaction guarantees and warranties on many of our services.
What payment methods do you accept?
We accept cash, checks, all major credit cards, and offer financing options for larger projects.
